hope community coronavirus 2020

Response & Resources

To Our Residents

Hope Community Staff continues to work on behalf of the community during this ongoing health crisis. As we continue to monitor the global and local outbreak of COVID-19, we remain thankful that there are no suspected or confirmed cases among our community.


  1. Our offices are open to serve you by appointment ONLY, please call to make an appointment.
  2. Please be aware that you will need to complete a brief survey prior to your appointment, in addition to having your temperature taken on the day of your appointment.
  3. Please call 1-212-860-8821 to schedule an appointment.
  4. If you would like to request an apartment application click here.

With many indications that COVID-19 will remain a pressing health issue and financial source of concern for some time, we are taking the following steps to help you. As businesses and schools temporarily shut their doors and individuals are instructed to self-quarantine, there will be an impact on many families and individuals’ financial health and stability.

If you or any resident you know is elderly or needs linking to medical or social services in the neighborhood, please contact our office our review some helpful links below. Residents do not need to notify the City or others in a building if someone in the building is sick. With widespread community transmission, many people will get sick and recover at home. All New Yorkers should follow health guidance, take care of themselves and assist and support their neighbors to help limit the spread of the virus. If you become aware of an ill resident who needs emergency assistance, call 911. If you or someone else needs help finding a healthcare provider, call 311.

In order to safeguard your health, we strongly encourage you to use self-service tools and resources such as scheduling repairs through the 24/7 repair line 1-866-995-0462, in addition to paying/reviewing rent though ClickPay. We have Property Management staff standing by to take your questions and to help you plan during these uncertain times. Please call our office to speak with your property manager regarding change in income or employment. We have access to programs that may help. We are all in this together!

Special thanks to the office of New York State Senator Jose M. Serrano for providing our staff with PPE supplies.

Covid-19 Supporters

neighborhood community

Coronavirus Response & Resources

Please see below a list of resources provided by NYC & NYS government offices, Con Edison, NYC Department of Education, the Center for Disease Control and more.

You can also follow Hope Community on Social Media for Additional Community Resources

NYS Covid-19 Rent Relief Program

Understanding Social Distancing
NYS Guidance
CDC Guidance on social distancing

Find Free Food Distribution Sites

Governor Andrew Cuomo’s Update

Mayor Bill di Blasio’s Update

Con Edisons Community Commitment

Unemployment Benefits – New York is waiving the 7-day waiting period.

Free grab and go breakfast and lunch are available at the entrance of all DOE school buildings. Any student can pick up breakfast and lunch from any building.

NYC Dept of Education Remote Learning:

Hope Community conducts EBO screenings and is a NYC Housing Ambassador.

center for disease control 10 tips
NYS-Protect Yourself from Covid 19

Census 2020 & Voter Registration

Hope Community would like to remind our resident and the East Harlem community of the 2020 US Census happening now, voter registration and upcoming elections.