Occupancy Specialist

Job Title: Administrative Assistant for Property Management

Department: Property Management

Supervisor: Assistant Director of Compliance & Leasing

FLSA Status: Full Time Non-Exempt

Mission

Hope Community is a not-for-profit affordable housing organization founded in 1968.

Our core mission is to enhance the quality of life for low- and moderate-income families in Harlem through the development, preservation, and management of affordable housing and community-focused commercial spaces.

JOB DESCRIPTION

The property management division is responsible for the operation and physical management of a portfolio of approximately 74 buildings, with 1,250 dwelling unit. This division is also responsible for filling apartment vacancies.  Hope community Inc.’s process for filling those vacancies entails a process the Occupancy Specialist would be expected to follow.

REPORTING RELATIONSHIP

This position reports directly to the Assistant Director of Compliance & Leasing Manager.

JOB RESPONSIBILITIES

Duties include, but are not limited to:

• Screen applications to begin initial rental process.
• Create and maintain waiting list on Yardi system
• Prepare timely, accurate, and complete standardized rent rolls and vacancy reports to coordinate with Property Managers
• Communicate effectively with Assistant Director of Compliance & Leasing Manager via reporting, email and weekly marketing meeting to report vacancies, strategies and prospective tenants
• Work in collaboration with Property Management team on all other assigned tasks

 

Interviewing Prospective Tenants

• Qualifying applicants in accordance with HUD and LIHTC guidelines and building regulatory agreements
• Processing credit applications
• Process Section 8 applications for prospective tenants, in compliance with all applicable regulatory requirements.
• Communicate with all rental subsidies to insure all funding for rentals is secured
• Maintain and organize tenant files.
• Manage and ensure consistent income stream through quick turnover of vacancies.
• Schedule and conduct interviews for prospective tenants
• Process HPD Section 8, NYCHA Section 8, packages if applicable
• Create tenant files based on received information which includes leases

 QUALIFICATIONS

• Minimum: College degree or equivalent related experience.
• Proven Computer skills.
• Hands-on action-oriented individual, with demonstrated ability to work as a team player, and effectively communicate verbally and in writing with others.
• High level of commitment to, and enthusiasm for, promotion of Hope Community’s mission.
• Ability and enthusiasm for working with staff at all levels of the organization in a collaborative team approach.
• Proven ability to exercise sound judgment concerning expenditures, resident relations, reporting
• Computer fluency, a proven track record of attention to detail and experience with HUD, HPD, and DHCR agency requirements are essential.
• Detail oriented.
• Excellent interpersonal, verbal, and written communication skills
• Bi- lingual Spanish / English a plus.