Building Manager Role

About Hope Community

Hope Community, Inc. is a community-based, non-profit affordable housing based in East Harlem and founded in 1968. Hope Community enriches the lives of the people who live and work in East Harlem and surrounding neighborhoods through economic development, cultural arts, and social services partnerships.

In addition to developing new and rehabilitating existing affordable housing and owning and operating over 1,250 units of affordable housing, Hope Community strives to transform East Harlem’s social fabric by supporting resident- and community-facing programs that enhance lives and contribute to the growth of local businesses.

Hope Community utilizes a hybrid work environment, with staff in our East Harlem office 3 days per week and remote 2 days per week.

About the Building Manager Role

Hope Community Inc is seeking a dedicated and experienced Building Manager to oversee the day-to-day operations of an affordable housing/section 8 building. The Building Manager will play a crucial role in supporting tenants, maintaining positive tenant relations, and ensuring compliance with all relevant housing regulations.

Duties and Responsibilities:

  • Work closely with Asset Management, property management, and Maintenance departments to provide comprehensive support to tenants.
  • Act as a liaison between the tenant association and the building, addressing and resolving all concerns promptly.
  • Provide exceptional customer service by responding quickly and courteously to resident concerns and questions.
  • Collaborate with Compliance to review and process paperwork related to move-ins, move-outs, certifications, recertifications, and internal transfers, ensuring compliance with federal, state, and local requirements.
  • Maintain tenant relations and ensure that tenants understand their rights and responsibilities within the community.
  • Stay updated on the latest local, state, and federal housing regulations and guidelines related to project-based section 8 affordable housing and tax credits.
  • Demonstrate excellent communication skills, both verbal and written, showcasing active listening and the ability to maintain interpersonal relationships.
  • Lead others in delivering outstanding customer service.
  • Willingness to work non-traditional hours, including nights, weekends, and holidays.

Education:

  • Bachelor’s degree, preferred.

Experience:

  • Excellent communication skills, demonstrating verbal and written expression.
  • Active listening skills.
  • Knowledgeable about the latest local, state, and federal housing regulations and guidelines related to project-based section 8 affordable housing and tax credits.
  • Ability to lead others in delivering outstanding customer service.
  • Willingness to work non-traditional hours, including nights, weekends, and holidays.

Salary + Benefits

Salary for the role is $50,000 to $52,000.

Health benefits, including PPO plans for $1 per month for employees. Dental, vision, 401k, commuter, parking, and additional benefits.

25 days of vacation + sick leave (which increases after the first year of employment), plus 11 paid holidays.

Hybrid work schedule, of 3 days a week in our East Harlem office and 2 days remote.

To Apply

Email your resume—as a PDF—to nstabile@hopeci.org with the subject line “Building Manager, Application.” Feel free to include a cover note, if you’d like, though it is not required.